SUMMARY – To perform all clerical duties necessary to register and process patients so imaging studies can be performed and billed correctly
ESSENTIAL DUTIES AND RESPONSIBILITIES
Register patients by collecting/verifying patient demographic information, insurance data and referring physician information as well as meaningful use
Achieve accurate and complete data entry of each patient
Check insurance eligibility
Calculate deductibles and coinsurances
Collect and post co-pays, coinsurances and balances
Daily data entry/computer work
Keep accurate journal sheets of all payments posted
Schedule appointments. Explain studies, procedures and preps to patients
Answer the telephone, fax reports, request and release images
Contact referring physician offices as needed
Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations
Perform all duties according to company/office policies, procedures and standards of conduct
Mandatory overtime as needed
All other duties as assigned
QUALIFICATIONS
High school diploma or equivalent
Training and Experience
Prior experience in a medical office preferred
Knowledge, Skills and Competencies
Detail oriented
Ability to multitask in a busy work environment
Good computer skills, proficient keyboarding and data entry skills
Working knowledge of insurance and billing functions a plus
Knowledge of medical terminology and anatomy a plus
Excellent communication skills
Working knowledge of RIS/PACS system
Ability to communicate verbally and in writing with patients, their family members and coworkers.
Physical Demands of the Position – The position requires sitting for 75% of scheduled shift along with standing, walking, reaching and lifting. Use of a computer keyboard, computer mouse and telephone is required for 80-90% of scheduled shift.
Working Conditions – The position is in an indoor office setting in close proximity to coworkers. There is daily interaction with patients, patients’ family members, coworkers and vendors.
Disclaimer – The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
