HOURS: Monday-Friday: 8:30 am to 5:00 pm, Shift rotation and On Call support as required
SUMMARY – The position is responsible for providing support for the IT Department
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide network and server support
Manage IT Projects as assigned
Provide Help Desk support when necessary
Provide end user with desk top support as needed
Provide training when necessary
Provide network and server support
Punctuality and regular attendance
Other duties as assigned by CIO
QUALIFICATIONS
Bachelor’s Degree or equivalent experience required
3 – 5 years preferably in a healthcare environment
A + certification or equivalent experience
Microsoft MCSE certification or equivalent experience
TRAINING AND EXPERIENCE
Strong knowledge of VMWare ESXi
Strong knowledge of Veeam backup software
Knowledge of Block and File storage concepts a plus
Must be proficient in Cisco switching and routing
Experience with Cisco firewalls and security concepts
Knowledge of Active Directory/DNS/DHCP
Knowledge of Microsoft Exchange/Outlook
Working knowledge of HL7 and DICOM concepts a plus
Knowledge of email and endpoint security concepts a plus
Knowledge of Avaya phone systems a plus
Linux experience a plus
KNOWLEDGE, SKILLS AND COMPETENCIES
Strong Customer Service Orientation
Strong verbal and written communication skills
Proven time management skills
Strong project management skills
Physical Demands of the Position: The position requires sitting, walking, squatting, reaching, pushing, pulling, and lifting up to 100 pounds. Use of a computer, keyboard, computer mouse and telephone is required. Travel is SJRA offices as required.
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. The job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
This Position Reports to: Chief Information Officer
